Full Idea
It is not enough that a process is reliable; a person will not reliably use such a process without certain virtues.
Gist of Idea
A reliable process is no use without the virtues to make use of them
Source
Linda Trinkaus Zagzebski (Virtues of the Mind [1996], II 4.1.2)
Book Reference
Zagzebski,Linda: 'Virtues of the Mind' [CUP 1996], p.176
A Reaction
This is a point against Sosa's reliabilist account of virtues. Of course, all theories of epistemic justification (or of morality) will fail if people can't be bothered to implement them.